Terms of service

Welcome to joolapro.in. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

These Terms of Service govern your use of joolapro.in and any purchase made through the website. By using this site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products

  • All products listed on joolapro.in, including paddles, are subject to availability

  • We reserve the right to limit the quantity of products purchased per order

  • Product images are for representation purposes only; actual product may vary slightly

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned

  • Prices may change without prior notice

  • Payments are processed securely via third-party payment gateways

  • We do not store or process your card, UPI, or bank details directly

4. Order Acceptance & Cancellation

  • An order is confirmed only after successful payment and order confirmation email

  • We reserve the right to cancel or refuse any order due to:

    • Incorrect pricing or product information

    • Suspected fraud or unauthorized transactions

    • Stock unavailability

Customers may cancel orders before dispatch by contacting care@joolapro.in. Orders cannot be cancelled once shipped.

5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to location or external factors

  • We are not responsible for delays caused by courier partners, natural events, or force majeure

  • Risk of loss passes to the customer upon delivery

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy (Paddles Only), available on the website. By placing an order, you agree to the conditions stated in that policy.

7. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or misuse website functionality

  • Copy, reproduce, or exploit any content without written permission

All website content, including logos, text, images, and designs, is the intellectual property of joolapro.in.

8. Limitation of Liability

To the fullest extent permitted by law, joolapro.in shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Injury, loss, or damage arising from improper use of paddles or products

  • Losses caused by delays, interruptions, or technical errors

Products should be used responsibly and as intended.

9. Indemnification

You agree to indemnify and hold harmless joolapro.in from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website or products.

10. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

12. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: care@joolapro.in
🌐 Website: https://joolapro.in