Privacy policy

Welcome to joolapro.in. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages visited and time spent on the website

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate order updates and support requests

  • Improve our products, services, and website experience

  • Send promotional emails (only if you opt in)

  • Prevent fraud and ensure website security

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information only with:

  • Trusted logistics partners for order delivery

  • Payment gateway providers to process transactions securely

  • Legal authorities if required by law or regulation

4. Payment Security

All payments on joolapro.in are processed through secure, PCI-compliant third-party payment gateways. We do not store or have access to your card or UPI details.

5. Cookies

We use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember your preferences

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of promotional communications at any time

To exercise these rights, please contact us at care@joolapro.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: care@joolapro.in
🌐 Website: https://joolapro.in